Privacy Policy

Last Updated: December 1, 2025

At Sitepact JA (“we,” “us,” or “our”), accessible from https://sitepactja.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

This Privacy Policy forms part of our Terms and Conditions.

Information We Collect
How We Collect Information
How We Use Your Information
Sharing Your Information
Cookies and Tracking Technologies
Data Security
Data Retention
Your Privacy Rights
Third-Party Services
International Data Transfers
Children’s Privacy
Changes to This Privacy Policy
Contact Us

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our services, and information from third-party sources.

1.1 Personal Information You Provide

When you interact with us, you may provide the following types of personal information:

Contact Information: Name, email address, phone number, business address
Business Information: Company name, business type, website URL, business registration details
Account Information: Username, password, account preferences
Payment Information: Credit card or debit card details, billing address (processed securely through our payment processor)
Communication Data: Messages, emails, support tickets, feedback, and any attachments you send us
Content: Text, images, logos, videos, and other materials you provide for your website

1.2 Information Collected Automatically

When you visit our website or use our services, we automatically collect certain information, including:

Device Information: IP address, browser type and version, operating system, device type
Usage Information: Pages visited, time spent on pages, links clicked, referring website
Log Data: Access times, date and time stamps, error logs
Location Information: General geographic location based on IP address

1.3 Information from Third Parties

We may receive information about you from third parties, including:

Payment processors (transaction confirmations)
Analytics providers
Marketing partners
Publicly available sources

2. How We Collect Information

We collect information through:

Direct Interactions: When you fill out forms, create an account, subscribe to our services, contact us, or provide content for your website
Automated Technologies: Through cookies, log files, and similar tracking technologies when you browse our website
Third Parties: From payment processors, analytics services, and other business partners

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide Our Services

Design, develop, and maintain your website
Process your subscription and payments
Provide customer support and respond to inquiries
Manage your account and preferences
Deliver hosting and maintenance services

3.2 To Improve Our Services

Analyze usage patterns and trends
Develop new features and functionality
Personalize your experience
Conduct research and analytics

3.3 To Communicate With You

Send service-related notifications and updates
Respond to your questions and requests
Send marketing communications (with your consent)
Provide technical alerts and security notices

3.4 For Business Operations

Process transactions and send billing information
Prevent fraud and protect against security threats
Comply with legal obligations
Enforce our terms and policies

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

Payment processors (for billing and transactions)
Hosting providers (for website and data storage)
Email service providers (for communications)
Analytics providers (for website performance analysis)
Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, including:

Court orders or subpoenas
Government or regulatory requests
Legal proceedings

4.3 Protection of Rights

We may disclose information when we believe it is necessary to:

Protect our rights, property, or safety
Protect the rights, property, or safety of our users or others
Investigate potential violations of our terms
Prevent fraud or illegal activities

4.4 Business Transfers

If Sitepact JA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.

5.2 Types of Cookies We Use

Essential Cookies: Required for the website to function properly. These cannot be disabled.
Functional Cookies: Remember your preferences and settings to enhance your experience.
Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous data.
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

5.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:

View what cookies are stored and delete them individually
Block third-party cookies
Block all cookies from specific sites
Block all cookies from all sites
Delete all cookies when you close your browser

5.4 Log Files

Like most websites, we use log files. The information collected by log files includes IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and click data. This information is not linked to personally identifiable information and is used for analyzing trends, administering the site, and gathering demographic information.

6. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it, including:

Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
Secure Storage: Personal data is stored on secure servers with restricted access
Access Controls: Only authorized personnel have access to personal information
Regular Monitoring: We monitor our systems for potential vulnerabilities and attacks
Payment Security: Credit card information is processed through PCI-compliant payment processors and is not stored on our servers

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to implementing industry best practices.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes
Enforce our agreements

Specific retention periods include:

Account Information: Retained for the duration of your subscription and for up to 2 years after termination
Payment Records: Retained for 7 years for tax and accounting purposes
Communication Records: Retained for 3 years after the last interaction
Website Backups: Retained for 2 weeks during active subscription

When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

8.1 General Rights

All users have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information (subject to certain exceptions)
Opt-Out: Unsubscribe from marketing communications at any time

8.2 GDPR Rights (European Economic Area Residents)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request copies of your personal data. We may charge a small fee for this service.
Right to Rectification: You can request correction of information you believe is inaccurate or incomplete.
Right to Erasure: You can request deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit how we use your data under certain conditions.
Right to Object: You can object to our processing of your personal data under certain conditions.
Right to Data Portability: You can request that we transfer your data to another organization or directly to you under certain conditions.

8.3 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request disclosure of the categories and specific pieces of personal data we have collected about you.
Right to Delete: You can request deletion of your personal data.
Right to Opt-Out: You can opt out of the sale of your personal data. Note: We do not sell personal data.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

8.4 Exercising Your Rights

To exercise any of these rights, please contact us at support@sitepactja.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Third-Party Services

9.1 Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9.2 Third-Party Service Providers

We use the following categories of third-party service providers:

Payment Processing: To securely process your payments
Cloud Hosting: To store and serve website data
Analytics: To understand website usage and improve our services
Email Services: To send transactional and marketing emails
Customer Support: To manage support tickets and communications

9.3 Advertising Partners

Third-party advertisers may use cookies, JavaScript, or web beacons in their advertisements on our site. They automatically receive your IP address when this occurs. These technologies are used to measure advertising effectiveness and personalize content. We have no access to or control over cookies used by third-party advertisers.

10. International Data Transfers

Sitepact JA is based in Jamaica. If you are accessing our services from outside Jamaica, please be aware that your information may be transferred to, stored, and processed in Jamaica or other countries where our servers or service providers are located.

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your country.

We take steps to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable laws.

11. Children’s Privacy

Our services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children under these ages.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@sitepactja.com. If we discover that we have collected personal information from a child in violation of applicable law, we will promptly delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Update the “Last Updated” date at the top of this policy
Post the revised policy on our website
For material changes, notify you via email or prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sitepact JA
Email: support@sitepactja.com
Website: https://sitepactja.com

For privacy-specific inquiries, you may also contact us at: privacy@sitepactja.com

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